Our Services

These days small/medium sized businesses are finding the need to hire a Network Administrator, costing a company $60,000 to $100,000 in salary a year.

Sygenica Computer Solutions has developed a better way. With our Total Managed IT Program we are able to fulfill 100% of the tasks that an in-house technician would do for a fraction of the price.

Our method is simple: you pay us a set amount each month per device. For that amount, you receive unlimited remote and onsite support. No matter what happens to a device under contract, we will not charge you extra. You will always know how much your IT support is costing you.

When you have a problem, you open an electronic helpdesk ticket and we will respond to that ticket within 4 hours.

Simply by installing our user agent on each PC & Server, our network operations center can monitor each and every PC, Server, and Network device you utilize,

Our standard services include, but are not limited to:

computer availability
daily anti-virus computer scan
anti-virus definitions updates every 2 hours
daily anti-spyware scan
anti-spyware definitions updates every 2 hours
security patch updates
disk space monitoring
forecasting a computer crash and preventing it
ensuring data is backed up successfully so that it can be restored if needed
remote access
internal network
firewall
email
key windows services

All of the above mentioned tasks will be automatically done and monitored by our network operations center.
In addition to our standard services, you also have the option of using our technical support team which is available 24x7x365.

Click here for a detailed description of our Total Managed IT Program and Pricing.